| Basic Warranty |
Powertrain Warranty |
Corrosion Warranty |
Roadside Assistance |
| Years / Miles |
Years / Miles |
Years / Miles |
Years / Miles |
| 4 / 50,000 |
5 / 60,000 |
12 / 12,000* |
4 / 50,000 |
* Volkswagen Cabrio models come with a 6-year / unlimited
corrosion warranty; Volkswagen EuroVan models offer an 8-year
/ unlimited corrosion warranty.
Certified Pre-Owned (CPO) Warranty
All CPO Volkswagens are covered by a 2 year
or 24,000 mile (whichever comes first) comprehensive limited
warranty. A few of the finer details: There's no deductible
charged when you visit a dealer for covered repairs. In the
U.S. you also receive the balance of the 5 years or 50,000
mile limited powertrain warranty and any remaining corrosion
perforation warranty.
The VW CPO limited warranty begins when the
new car limited warranty expires or the used sale date, whichever
occurs later. Warranty repairs can be made at any authorized
Volkswagen dealer in the US or Canada.
Obviously there are a few things you'll have
to be responsible for - like normal wear and tear, any alterations
you make and (heaven forbid) accidental damage. You'll also
have to take care of regular maintenance services like oil
changes.
2 Years of Roadside Assistance program coverage
in the 24 hours, 7 days a week in the US or Canada at no charge.
Roadside Assistance in the US is provided by the American
Automobile Association (AAA) and its affiliated clubs. Roadside
Assistance in Canada is provided by Professional Dispatch
Group.
Customer Care
Hours are 8:00 am
— 5:00 pm Mon — Fri
1.800.822.8987
Information Center
Hours are 9:00
am — 7:00 pm EST Mon — Fri
1.800.DRIVEVW
VW Roadside Assistance
Hours are
24 hours a day, 7 days a week
1.800.411.6688
CONNECTICUT, NEW JERSEY, NEW
YORK
125 South Greenbush Road
Orangeburg, NY 10962
914-578-5000
800-822-8987
ALL OTHER STATES
Consumer Relations
3800 Hamlin Road
Auburn Hills, MI 48326
800-822-8987
Volkswagen Credit - Buying vs. Leasing*
Do you like the idea of owning your Volkswagen? Or would you
rather enjoy a Volkswagen vehicle for a while and turn it
in for a new Volkswagen at the end of your lease?
Here's some food for thought. Would you rather spend a little
each month for a Volkswagen with the option to buy, or pay
a little more each month and own? Would you be limited by
potential mileage restrictions? Do you need to build equity?
Read on to help you decide.
Volkswagen Credit - Financing
Maybe you're the type who loves your Volkswagen and wants
to hold on to it for more than just 2-4 years. Or someone
who simply enjoys the fact that being a Volkswagen owner eliminates
restrictions. Or perhaps you just like shouting from the rooftops
"Mine, all mine!" Whatever it is, if the prospect of buying
a Volkswagen tickles your fancy, we're the ones who'd like
to help make it happen.
When you buy (or "finance") a Volkswagen, you arrange to make
monthly payments for the length of the loan. As soon as you
pay that off, your Volkswagen is all yours. That's right.
No mileage restrictions. No charges for excess wear. Just
you and your Volkswagen and the open road.
Volkswagen Credit - Leasing
Think of it as renting. People who lease a Volkswagen pay
for the vehicle for X amount of time. Depending on your needs,
X can be anywhere from 1 to 5 years.
Simply put, the shorter the lease term, the sooner you can
get a new Volkswagen. The longer the lease term, the payments
are typically lower. In either case, you typically pay less
per month to lease your Volkswagen than someone who buys*.
Hence, more car for the money. And at the end of your lease,
you get to decide whether to buy your Volkswagen or return
it to the dealer.
Obviously, all this comes with a few restrictions
and your decision can be affected by things like mileage limitations
and applicable fees.
If you think leasing may be for you, talk to
your Volkswagen dealer. They'll be glad to explain everything.
Volkswagen Credit - Drivers Option
Can't decide between leasing and buying? Then don't.
Lot's of people wrestle with this decision. But wrestle no
more. Volkswagen Credit has come up with a way to let you
enjoy the benefits of both.
It's called Driver's Option** and it's based
on a financing contract. It's a plan where your Volkswagen
is registered in your name (a chance to build some equity)
but the monthly payments are typically lower (more like a
lease). There's no security deposit or acquisition fee and
at the end of the term you'll have three options. You can
either keep the car and pay the balance or keep the car and
refinance the balance. Or simply return the car to the dealer**.
The choice is yours.
*There may be additional fees at lease end based
on excess mileage, wear and damages. Subject to credit approval.
**Ask your Dealer if Driver's Option is available
in your state. Subject to credit approval. There may be additional
fees based on excess mileage, wear and damages.
†If you have proper insurance in place and if
your car is ever stolen or totaled, Gap protects you from
loss by paying the difference between your insurance proceeds
and the balance owed. For complete program information, please
refer to the Volkswagen Credit Gap Contract Amendment.
112-Point Inspections on CPO program
* Doors/ handles
* Window Operation
* Side and Back Windows
* Windshield
* Seat Belts/Retractors
* Air Bags
* Mirrors (in and out)
* Clock
* Instrument Lights
* Sunroof
* Lighter
* Dome, Map, Visor Lights
* Door Locks
* Upholstery
* Carpet Floor Mats
* Headliner
* Ignition Switch
* ATF Fluid
* Engine
* Automatic Transmission (including Shift Lock)
* Manual Transmission
* Differential
* Clutch
* Steering
* Steering Wheel Aligned
* Suspension
* Brakes (and ABS)
* Parking Brake
* A/C System
* Heater
* Speedometer
* Horn(s)
* Radio/Antenna
* Cassette and CD
* Speakers
* Wipers/Washers (F and R)
* Wiper Blades/Arms
* Cruise Control
* Wind Noise, Squeaks, Rattles/Wheel Bearing or Exhaust Noises
* Engine
* Odometer
* Cooling System
* Coolant
* Battery/Charging System
* Battery Cables/Clamps
* Ignition Wires
* V-belts
* A/C Compressor, Clutch
* Cooling Fan
* Washer Reservoir
* Engine Oil
* Power Steering
* Brake Reservoir
* Turn Signal/Marker
* Emergency Flashers
* Antenna Mast
* Headlights
* Fog Lights
* Tail Lights
* High Mount Brake Light
* Trunk/Rear Hatch
* Spare-Tire, Jack, Tool Kit
* Wheels
* Tires
* Tread Depth (Minimum 4/32)
* Wheel Covers
* Transmission
* C/V Joint Boots
* Axles, Suspension
* Engine
* Shocks/Struts
* Brake System
* Brake Pad Lining
* Exhaust
* Steering Rack, Pump
* Hoses
* Hydraulic Pump
* Underbody
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