| Basic Warranty |
Powertrain Warranty |
Corrosion Warranty |
Roadside Assistance |
| Years / Miles |
Years / Miles |
Years / Miles |
Years / Miles |
| 3 / 36,000 |
5 / 60,000 |
5 / Unlimited |
3 / 36,000 |
America's #1 Warranty *
- A fully transferable, zero-dollar deductible 100,000-mile/7-year
powertrain limited warranty on all new vehicles sold after
August 1, 2002.
* Buy any new 2002/2003 Suzuki on or after August 1, 2002,
and receive a fully transferable, $0 deductible 100,000-mile/
7-year powertrain limited warranty backed by American Suzuki
Motor Corporation. No charge for parts or labor for a defect
in materials or workmanship. Does not cover normal wear and
tear, maintenance or improper use. For complete details, see
our warranty at a dealer near you.
Duration - Suzuki's powertrain limited warranty covers 100,000
miles or 7 years, whichever comes first.
Transferable - The powertrain warranty can be transferred
from owner to owner, adding value at the time of resale or
trade-in.
Deductible - There is no deductible, so Suzuki owners won't
have an out-of-pocket expense.
Suzuki's New Vehicle Limited Warranty
The Limited Warranty covers all components of the vehicles
as supplied by Suzuki for 36 months or 36,000 miles, whichever
comes first. The battery is covered for 24,000 miles. There
is no deductible. Any repairs to correct defects in materials
will be made with no charge for parts or labor. Should original
body sheet metal panels develop perforation due to corrosion,
they're covered for 36 months, with no limit on mileage. Tires
are covered by a separate warranty from the tire manufacturer.
Roadside Assistance Program
All new Suzuki vehicles are covered during the 36,000-mile/3-year
new vehicle limited warranty period. Roadside Assistance is
available 24 hours a day, 365 days a year, in the U.S. and
Canada.
Available services include tire changes, jumpstarts, lockout
service, mechanical repairs, and towing to the nearest Suzuki
dealer or authorized service center.
Courtesy Vehicle Program
If a Suzuki vehicle is rendered inoperable, unsafe or illegal
to operate and requires an overnight repair during the 36,000-mile/3-year
new vehicle limited warranty period, your Suzuki dealer will
provide a courtesy rental vehicle for up to five days through
Enterprise Rent-A-Car.
Customer Service
Q: How do I reach Suzuki's customer service?
A: Dial the toll-free # 800-934-0934
Roadside Assistance
Q: Does Suzuki have a roadside assistance
program?
A: Yes
Q: How does the program work?
A: Suzuki has a no cost Roadside Assistance Program for customers
who have purchased a brand new Suzuki vehicle after September
1, 2001. You can take advantage of the program throughout
the 3-year/36,000-mile warranty of your new Suzuki vehicle.
If your vehicle is rendered inoperable, we will tow it to
your nearest Suzuki dealership. If your battery is dead, we
will jumpstart your battery. If you're locked out of your
vehicle, we will unlock your door. If you have a flat tire,
we will change it. If you run out of gas, we will bring you
gas. Finally, we will answer all of your questions, arrange
for alternate transportation, book a hotel or a motel for
you, locate the nearest ATM and contact family members or
associates in the event of a delay.
Loaner Car Program
Q: Does Suzuki have a loaner car program?
A: Yes
Q: How does the program work?
A: The Warranty Repair Courtesy Vehicle Program is administered
through your Suzuki dealer and Enterprise Rent-A-Car. If your
Suzuki vehicle is rendered inoperable, unsafe or illegal to
operate, and is required to stay overnight at a Suzuki dealer
to complete a warranty repair during the 36-month/36,000-mile
new vehicle warranty period, your Suzuki dealer will provide
a courtesy rental vehicle through Enterprise Rent-A-Car. This
coverage for a warranty-related repair is limited to a maximum
of five days when parts and labor are required and a maximum
of three days on labor only repairs at a maximum of $30.00
per day and does not include additional insurance coverage
or fuel used. Driver must meet rental requirements imposed
by Enterprise Rent-A-Car.
New Car Warranty
Q: What does the new car limited warranty
cover?
A: Suzuki provides this warranty for new vehicles. This warranty
covers all parts of the vehicle as supplied by Suzuki. All
basic components are covered under the 3-year/36,000-mile
warranty period. Wear and tear components; i.e., clutch and
brakes are not covered under the limited warranty. The following
items are covered: original body sheet metal panels of the
vehicle that develop perforation due to corrosion; soft tops
are covered for 24 months or 24,000 miles, whichever comes
first; and, batteries are covered for 24 months or 24,000
miles, whichever comes first
Q: How do I transfer my warranty?
A: The Suzuki Limited Warranty remains with the vehicle. In
the back of the New Vehicle Warranty Information booklet,
you will find a Change of Address or Ownership Card. Or, you
may call our Customer Relations Dept. at (800) 934-0934 to
obtain a Change of Address or Ownership Card.
Parts and Service
Q: I am a Suzuki owner. Who should I contact
when my vehicle needs service?
A: If your vehicle is in need of service, please contact your
local Suzuki dealer. Your nearest dealer can be found by using
the dealer locator feature of the Suzuki website.
Q: Where can I buy certified Suzuki parts?
A: For certified Suzuki parts, please contact your local Suzuki
dealer.
|