To ensure the safety and performance of Infiniti vehicles, Infiniti may initiate a recall campaign. Vehicle owners will receive, by mail, recall details and instructions on how to correct the issue.

Because recall campaigns affect specific Infiniti vehicles (based on model, model year, geographic area and vehicle identification number), contact your Infiniti dealer before bringing your vehicle in for service.

Here you can find answers to some of the most commonly asked warranty questions.

When does the warranty on my vehicle begin?
The warranty period begins on the date the vehicle is delivered to the first retail buyer or put into use, whichever is earlier.

How long is my vehicle warranty?
Refer to the warranty coverage chart on page 1 of the Warranty Information Booklet.

Is there a deductible for warranty repair?
There is no deductible for warranty repairs. Warranty repairs will be made at no charge for parts and/or labor (except for batteries and tires, in which case you may pay certain charges). Any needed parts replacement will be made using genuine Infiniti or Infiniti-approved new or remanufactured parts.

Is towing covered by warranty?
If your vehicle is inoperative due to failure of a warranted part, towing service to the nearest Infiniti dealer is covered for 48 months or 60,000 miles, whichever comes first.
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Is rental covered by warranty?
The Infiniti Service Loan Car Program provides a unique benefit for clients who have purchased a new or pre-owned Infiniti vehicle. It is not part of the New Vehicle Limited Warranty, but part of the Infiniti Total Ownership Experience and applies while the vehicle is covered under the basic new vehicle warranty. When alternate transportation is required during scheduled warranty service, or customer-paid repair (not including collision repair), these clients have the option of using a free Infiniti Service Loan Car.* Additionally, if you have an Infiniti Extended Protection Plan, rental benefit maybe included.

Who will determine if the repair on my vehicle is covered by warranty?
Take your vehicle to the nearest Infiniti dealer. Once they have diagnosed the problem, you will be advised whether the repair is covered. Click here to contact your local Infiniti dealer..

If I misplaced my Warranty Information Booklet, how can I obtain a replacement copy?
If you have lost or misplaced your Warranty Information Booklet, please contact Infiniti Consumer Affairs at 800.662.6200 between the hours of 9:00am - 6:00pm Eastern/Central Time, and 8:00am - 5:00pm Pacific Time, Monday through Friday. Click here for additional Infiniti contact information.

Can I get reimbursement for a warranty repair performed by a non-authorized repair facility?
You can contact Infiniti Consumer Affairs at 800.662.6200 between the hours of 9:00am - 6:00pm Eastern/Central Time, and 8:00am - 5:00pm Pacific Time, Monday through Friday to determine if the cost of repair is eligible for reimbursement. Click here for additional Infiniti contact information.

Can I modify my vehicle or add accessories not authorized by Infiniti?
If you install non-Infiniti after-market products on your Infiniti vehicle, you assume the risk that if you later present your vehicle for a warranty repair, the claim will be denied if the repair is determined to be necessary due to the non-Infiniti part/accessory or its installation.
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Are scheduled maintenance services covered by the warranty?
As a condition of this warranty, you are responsible for properly using, maintaining and caring for your vehicle as outlined in your Owner's Manual and your Infiniti Service and Maintenance Guide, and maintaining copies of all maintenance records and receipts for review by Infiniti. Failure to do so is likely to result in the denial of warranty coverage.

Evidence of the performance of the required maintenance should be kept and presented as proof of such maintenance in connection with related warranty repairs. To assist you in maintaining appropriate records, the Maintenance Log located in your Infiniti Service and Maintenance Guide can be used along with supporting repair invoices, receipts and other such records.

How often do I take my vehicle for service?
Section 8 of your Owner's Manual gives a full explanation of the types of maintenance as well as the time intervals when the services should be performed. Click here to view a general maintenance schedule for your vehicle.

What does my warranty cover?
Please refer to your Warranty Information Booklet for a list of what is covered.


Inifiniti comprehensive vehicle warranties reinforce your confidence in the performance of every new and Certified Pre-Owned Infiniti vehicle. And as part of the Total Ownership Experience®, these warranties do more than just protect your vehicle - they give you the peace of mind that comes with driving them.

Infiniti standard warranties:
* 4-year/60,000-mile basic coverage under the New Vehicle Limited Warranty
* 4-year/60,000-mile Federal Emission Defect Limited Warranty
* 6-year/70,000-mile Limited Powertrain Coverage
* 7-year/unlimited-mileage Corrosion Coverage
* Lifetime Seat Belt Limited Warranty

Should you require additional coverage, Infiniti also offer the option of a 7-year/100,000-mile Infiniti Extended Protection Plan. All Infiniti warranties are deductible-free and fully transferable. For further details regarding coverage, conditions, and exclusions, please see your Infiniti dealer for a warranty booklet.